Get in touch.
Questions about an order, a product, a return, or anything else, we are
happy to help.
EMAIL
support@fieldstonesupplyco.com
We answer every email within 24 hours, Monday through Friday. Messages sent
over a weekend or a US holiday are answered on the next business day.
To help us sort it out faster, include your order number if you have one,
and photos if something arrived damaged or incorrect.
COMMON QUESTIONS
Where is my order?
You will receive a tracking number by email once your order ships. Tracking
can take up to 48 hours to activate. If it has been more than 5 business
days since you ordered and you have not heard from us, email us.
How long does shipping take?
Orders are processed in 1 to 3 business days, then take 7 to 15 business
days to arrive. Shipping is free everywhere in the United States. Full
details are in our Shipping Policy.
Can I return something?
Yes, within 30 days of delivery, unused and in its original packaging.
Email us first and we will send you return instructions. Full details are
in our Return & Refund Policy.
Do you ship outside the United States?
Not yet. We currently ship within the United States only.
MAILING ADDRESS
Fieldstone Supply LLC (trading as Fieldstone Supply Co)
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Please do not send returns to this address without contacting us first.
Return instructions and the correct return address are provided once your
return is approved.